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ServiceNow’s California layoffs affect 287 roles as the company shifts skills toward AI
Confirmed reporting
California WARN records cover 287 permanent layoffs at ServiceNow offices in Santa Clara and San Diego, with an effective date of September 28. The company said it is changing its structure while investing and hiring for AI-focused skills and managing overall headcount with discipline.
Candidate interpretation
The confirmed cuts are a red flag for near-term stability even though ServiceNow continues selective hiring. Candidates should expect skills reallocation rather than broad-based growth and should investigate whether a role belongs to an expanding AI priority or a function being consolidated.